Vehicle Service Agreements

For the unexpected bumps down the road.

Show your car some love with our Vehicle Service Agreement (VSA) which covers the cost of eligible parts and repairs when you may need it most.

Platinum Protection


Have the peace of mind and confidence knowing your new Toyota has the highest level of service agreement protection we offer with our Platinum VSA.

Most Protection Under a TFS VSA

Covers eligible repair costs after your vehicle’s warranty expires, including parts not covered in Gold and Powertrain plans.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Flexible Coverage Terms

Terms range from 3 years/50,000 total vehicle miles to 8 years/125,000 total vehicle miles.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

1 Eligible components are subject to change.

2 All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

3 Time and mileage coverage periods are measured from the date the vehicle was first delivered into service as a new vehicle and zero miles. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Deductible applies to each eligible repair visit. See your Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Gold Protection


Not ready to go Platinum? No worries. Our Gold VSA offers coverage for your new Toyota’s many eligible component repairs and parts.

Expanded Protection

Covers eligible repair costs after your vehicle’s warranty expires, including many parts not covered in our Powertrain Plan.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Flexible Coverage Terms

Terms range from 3 years/50,000 total vehicle miles to 8 years/125,000 total vehicle miles.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

1 Eligible components are subject to change.

2 All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

3 Time and mileage coverage periods are measured from the date the vehicle was first delivered into service as a new vehicle and zero miles. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Deductible applies to each eligible repair visit. See your Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Powertrain Protection


With Powertrain VSA, rest assured that many parts related to your Toyota’s engine, transmission, axle-assembly and other eligible components are covered after your vehicle’s factory warranty expires.

Basic Protection

Covers eligible repair costs after your vehicle’s warranty expires, including engine and transmission components that can be costly to repair.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Flexible Coverage Terms

Terms for 6 years/100,000 total miles.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

1 Eligible components are subject to change.

2 All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

3 Time and mileage coverage periods are measured from the date the vehicle was first delivered into service as a new vehicle and zero miles. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Deductible applies to each eligible repair visit. See your Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Toyota Certified Platinum Protection


A Toyota Certified Platinum VSA comes with the peace of mind knowing that eligible components are covered after your vehicle’s factory warranty expires – all with a $0 deductible.

Most Protection Under a TFS VSA

Platinum Protection covers eligible repair costs on all components in your vehicle, unless specifically excluded.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Flexible Coverage Terms

Variable options to provide you the right level of protection,based on vehicle and coverage needs.Effective date for time and mileage coverage periods vary depending on the plans you choose.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

1 Eligible components are subject to change.

2 All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

3 Time and Mileage coverage periods for Certified Used Vehicle Plans are measured from the date the vehicle was first delivered into service as a new vehicle and zero miles. Time and Mileage coverage periods for Certified Plus Used Vehicle Plans are measured from the Vehicle Purchase Date and Mileage. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. See your Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Toyota Certified Gold Protection


Toyota Certified Gold VSA covers many component groups in your eligible vehicle after your vehicle’s warranty expires. Plus, it comes with many of the same great services as our Toyota Certified Platinum plan – all with a $50 deductible.

Expanded Protection

Covers eligible repair costs breakdown on many components in your vehicle.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Coverage Terms

Term coverage for 7 years/100,000 total miles.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

1 Eligible components are subject to change.

2 All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

3 Time and Mileage coverage periods for Certified Used Vehicle Plans are measured from the date the vehicle was first delivered into service as a new vehicle and zero miles. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Deductible applies to each eligible repair visit. See Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Platinum Protection


When you buy a used Toyota, help protect yourself with our Platinum VSA and you can leave the rest to us.

Most Protection Under a TFS VSA

Covers eligible repair costs, including components not covered in Gold and Powertrain plans.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Flexible Coverage Terms

Terms range from 1 year/12,000 miles to 5 years/60,000 miles.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Gold Protection


Not ready to go Platinum? No worries. Our Gold VSA offers coverage for your new Toyota’s many eligible component repairs and parts.

Expanded Protection

Covers eligible repair costs, including parts not covered in Powertrain plan.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Flexible Coverage Terms

Terms range from 1 year/12,000 miles to 5 years/60,000 miles.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

1 Eligible components are subject to change.

2 All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

3 Time and mileage coverage periods are measured from the time of used vehicle purchase or lease. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Deductible applies to each eligible repair visit. See your Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Powertrain Protection


If you want to protect your used vehicle beyond its standard warranty, but don’t need the broad protection of our Gold or Platinum VSAs, Powertrain plan may be for you.

Basic Protection

Covers eligible repair costs due to mechanical breakdown, including engine and transmission components that can be costly to repair.1

Roadside Assistance & Travel Protection

Includes 24/7 Roadside Assistance and reimbursements for covered vehicle rentals, meals and lodging. Restrictions apply.2

Flexible Coverage Terms

Terms range from 1 year/12,000 miles to 2 years/24,000 miles.3

Backed by Toyota

Enjoy access to our nationwide service network. Plus, all service will be performed by Toyota’s factory-trained technicians using only Toyota-approved parts.

Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit.

1 Eligible components are subject to change.

2 All Travel Protection benefits are valid only if your vehicle becomes inoperable due to mechanical failure of a covered component. Valid receipts will be required for reimbursement.

3 Time and mileage coverage periods are measured from the time of used vehicle purchase or lease. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Deductible applies to each eligible repair visit. See your Agreement for complete terms, conditions and restrictions. Program is not available in all states.

Vehicle Eligibility4

Vehicles are eligible for a “New Vehicle” VSA for 3 years or 36,000 miles, whichever comes first. Coverage is effective from date of first use as a new vehicle and zero miles. Vehicle is considered new at date of first use even if vehicle has 799 miles or less on the date vehicle was first placed into service. Coverage expires at maximum time or mileage of the selected plan, whichever comes first.

Roadside Assistance5

Coverage is effective throughout the life of the Agreement, 24 hours a day, 365 days a year within the continental US and Canada. Includes towing, flat tire, lockout, jump start and fuel delivery services (up to 3 gallons, excluding Fuel Cell and Electric vehicles).

Substitute Transportation6

Up to $35 per day for a maximum of 5 days per occurrence. Requires prior approval from TFS.

Benefits: Travel Protection Lodging and Meals6

Up to $50 per day for lodging and meals if you’re more than 150 miles from home. Call us at 1-800-228-8559 prior to incurring expenses to obtain approvals. Maximum of 4 days over the life of your agreement.

Deductible Options7

$0 or $100 disappearing deductible per eligible repair visit.

Transferability

One-time, no-cost transferability from original owner is available. Between private parties only. Excludes dealers.

Cancellation

You can cancel your VSA within 30 days for a full refund, less a $50 processing fee. Pro-rata refund is applied after 30 days or if claim is paid. See Mel Grata Toyota for state-specific cancellation policies.

Coverage is subject to exclusions and limitations set forth in the Vehicle Service Agreement.
Note: VSAs are optional, cancellable (see terms of Agreement) and not required to obtain credit. The benefits and covered operations stated here are subject to change or may vary slightly based upon the purchase date of the Agreement.

4Time and mileage coverage periods are measured from the date the vehicle was first delivered into service as a new vehicle and zero miles. Coverage expires upon reaching the maximum time or mileage of the coverage period selected, whichever occurs first. Ineligible vehicles include taxis, shuttle, commuter, municipal, professional, medical, emergency or police vehicles, salvage vehicles, all vehicles used or to be used for competitive driving or racing, vehicles used or to be used for plowing snow or towing a trailer in a manner exceeding manufacturer’s recommendations, and all vehicles to be held by the purchaser or lessee for hire to the public or for hire to any persons not affiliated with the vehicle purchaser or lessee.

5 Roadside Assistance services provided by and through Cross Country Motor Club Inc. and Cross Country Motor Club of California Inc.

6 Available if vehicle is inoperable due to the mechanical failure of a covered component. Valid receipts will be required for reimbursement.

7 Plans feature $0 or $100 deductible options. Deductible applies to each eligible repair visit. The deductible is the dollar amount you pay for authorized claims related to a single repair visit. If the Disappearing Deductible option is selected and the selling dealer of the VSA performs covered repairs, the $100 deductible will be waived. Otherwise the full deductible amount applies.

To purchase or discuss financing options, please contact Mel Grata Toyota at (724)-347-7702.